Privacy Policy

Ten Performance, LLC, is committed to keeping any and all personal information collected of those individuals that visit our website and make use of our online facilities and services accurate, confidential, secure and private. Our privacy policy has been designed and created to ensure those affiliated with Ten Performance, LLC of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards.

THEREFORE, this Privacy Policy Agreement shall apply to Ten Performance, LLC, and thus it shall govern any and all data collection and usage thereof. Through the use of tenperformance.com you are herein consenting to the following data procedures expressed within this agreement.

It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.

Collection of Information

This website collects various types of information, such as:

– Voluntarily provided information that may include your name, address, email address, billing and/or credit card information etc., which may be used when you purchase products and/or services and to deliver the services you have requested.

– Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

Please rest assured that this site shall only collect personal information that you knowingly and willingly provide by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided on this site.

Ten Performance, LLC may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race

and religion, as well as the type of browser you are using, IP address, type of operating system, at a later time, that will assist us in providing and maintaining superior quality service.

Use of Information Collected

Ten Performance, LLC may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from tenperformance.com. Ten Performance, LLC may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Ten Performance, LLC does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

Ten Performance, LLC may deem it necessary to follow websites and/or pages that their users may frequent in an effort to gleam what types of services and/or products may be the most

popular with customers or the general public.

Ten Performance, LLC may disclose your personal information, without any prior notice to you, unless required to do in accordance with applicable laws and/or in a good faith belief that such

action is deemed necessary or required in an effort to:

– Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon Ten Performance, LLC and/or its website;

– Maintain, safeguard and/or preserve all the rights and/or property of Ten Performance, LLC; and

– Perform under demanding conditions in an effort to safeguard the personal safety of users of tenperformance.com and/or the general public.

Non-Marketing Purposes

Ten Performance, LLC greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Ten Performance, LLC products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children Under the Age of 13

Ten Performance, LLC does not knowingly collect personally identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to support@tenperformance.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe and/or opt-out. Ten Performance, LLC will continue to adhere to the privacy policy described herein with respect to any personal information previously collected.

Links to Other Web Sites

Our website does contain links to affiliate and other websites. Ten Performance, LLC does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.

Security

Ten Performance, LLC shall endeavour and shall take every precaution to maintain adequate physical, procedural and technical security with respect to its offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications in an effort to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Changes to Privacy Policy Agreement

Ten Performance, LLC reserves the right to update and/or change the terms of our privacy policy, and as such we will post those changes to our website, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances if any, we may disclose such information. If at any point in time Ten

Performance, LLC decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

Acceptance of Terms

Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

Ten Performance, LLC SMS Privacy Policy

Effective Date: 2/28/2024

1. Introduction

Ten Performance, LLC respects your privacy and is committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and disclose your information when you interact with us via SMS.

1. Information We Collect

We may collect the following types of information through SMS communications:

• Personal Information: This may include your name, phone number, and any other information you provide when communicating with us via SMS.
• Usage Information: We may collect information about your interactions with our SMS messages, such as open rates and click-through rates.

1. How We Use Your Information

We may use the information we collect via SMS for the following purposes:

• To provide you with the requested information or services.
• To communicate with you about your inquiries, orders, or other transactions.
• To send you marketing or promotional messages that may be of interest to you, where permitted by law.
• To improve our products and services, including by analyzing SMS engagement metrics.

1. Disclosure of Your Information

We may disclose your information to third parties in the following circumstances:

• With your consent.
• To comply with legal obligations or respond to lawful requests from government authorities.
• To protect the rights, property, or safety of Ten Performance, LLC, our customers, or others.

1. Data Security

We take reasonable measures to protect the information we collect via SMS from unauthorized access, disclosure, alteration, or destruction.

1. Your Choices

You may opt out of receiving marketing or promotional messages from us by following the instructions provided in the SMS messages. Please note that even if you opt out of marketing messages, you may still receive transactional or service-related communications.

1. Updates to this Policy

We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

1. Contact Us

If you have any questions or concerns about this SMS Privacy Policy or our data practices, please contact us at Support@tenperformance.com or call us toll-free at 1-800-640-4045.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: shayne@tenperformance.com

Telephone Number: 1800-640-4045

Mailing Address:

Ten Performance

103 Pine Ave,

Oldsmar, FL 34677